Competition Rankings Administrator

Our Membership Team are looking to appoint a new part time administrator (14 hours per week) to assist them in supporting these clubs and our 170,000 members through the delivery of excellent customer service and administration.  

We are looking for a friendly individual, with a positive outlook, who has great attention to detail.   We want you to be passionate about your role at Swim England in getting the nation healthy through aquatic sports, supporting the leisure sector and helping everyone be safe in and around water.

As the part time Competition Rankings Administrator you will:

• Be the main point of contact for rankings enquires via telephone, email and other relevant channels

• Support with the effective processing of of results from national events, licensed meets and overseas competitions.
• To support with the production of accurate data and reporting in a timely manner to support with stakeholder decision making.
• To support with the production of British and English long course and short course records from international, national and licensed meets. Issue record certificates.
• To support with the processing of open meet licence applications. Replying to and resolving queries relating to the Online Rankings database via e-mail and telephone.
• To support in identifying and elevating issues with the organisations database processing systems and proactively look for solutions.

This varied role will require you to have excellent attention to detail as we strive to provide a professional and friendly service for our clubs and members.

If you are looking to wake up every day with a passion for making a difference, then this could be your next role!

• GCSE grade A - C in English & Maths
• Excellent communication skills in written, verbal and digital forms
• Well organised and able to prioritise workload
• Excellent administrative and customer service skills
• A strong teamwork ethic, with the ability to collaborate and communicate effectively
• Confident in using technology such as Microsoft Office and CRM systems, including Excel for data manipulation
• Proven organisational skills and the ability to manage multiple projects within tight deadlines

• Knowledge of membership operations and best practice
• Knowledge of sports governing bodies and Swim England

If you feel you have the suitable skills and attributes for this position then we would love to read your application, detailing how you meet the brief, and how you believe you’re the right candidate for this opportunity.

For an informal conversation about the role, please contact [email protected] and we’ll put you in touch with the relevant person.

Please be advised that we cannot offer visa sponsorship and that you must have right to work in the UK to apply or be considered for this role. If you are a non UK/EU National, you must have an appropriate working Visa to undertake employment. You must also be working within the UK to apply or be considered for this role, due to the public liability insurance Swim England holds.

Swim England is committed to inclusion and embracing the spirit of all equalities legislation. As a Disability Confident Employer, we actively encourage applications from disabled people. We recognise that the diversity of our workforce is not reflective of today’s society and we are currently operating a pilot scheme whereby applicants from ethnically diverse backgrounds can opt into our guaranteed interview scheme. Candidates that have opted into the scheme will be guaranteed an interview provided that they have demonstrated, within their application, that they meet the essential criteria for the role. When completing the application, applicants from ethnically diverse backgrounds are encouraged to ‘Opt In’ to the scheme, by ticking the box.

Where possible, Swim England will always make reasonable adjustments for accessibility to anyone who requires it. If you would like any of the documentation in a different format or would like to apply in a different way please get in touch via [email protected]. All appointments will be made on merit, following a fair and transparent process, in line with the Equality Act 2010. However, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Swim England is also committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment.

Please be aware that we use parsing software to extract key information from your CV, which you are able to review and edit within the application form. It is advisable to provide a simple text CV (i.e. no tables, images of text etc) to aid the transfer of information. Please review the information in your application form prior to submitting.

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